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Terms and Conditions



This is a legally binding agreement between you and Kenya Compare Limited establishing the terms and conditions under which this web site may be used. By using our website and comparison technology you are agreeing to these terms and conditions so that we can deliver to you the information you require where it is available from Kenyan insurance and financial service providers. If you do not agree to these terms of use, please refrain from using our website. If you are unsure about any aspect of these Terms & Conditions or have any questions regarding our relationship with you, please contact us.


No warranties


This website is provided “as is” without any representations or warranties, express or implied.  Kenya Compare Limited makes no representations or warranties in relation to this website or the information and materials provided on this website. 


Without prejudice to the generality of the foregoing paragraph, Kenya Compare Limited does not warrant that:


             this website will be constantly available, or available at all; or

             the information on this website is complete, true, accurate or non-misleading.


Nothing on this website constitutes, or is meant to constitute, advice of any kind.  If you require advice in relation to any legal or financial matter you should consult an appropriate professional.


Limitations of liability


Kenya Compare Limited will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:


             to the extent that the website is provided free-of-charge, for any direct loss;

             for any indirect, special or consequential loss; or

             for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.


These limitations of liability apply even if Kenya Compare Limited has been expressly advised of the potential loss.



By using this website, you agree that the exclusions and limitations of liability set out in these terms and conditions are reasonable.  If you do not think they are reasonable, you must not use this website.


Other parties


You accept that, as a limited liability entity, Kenya Compare Limited has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against Kenya Compare Limited’s officers or employees in respect of any losses you suffer in connection with the website.


Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Kenya Compare Limited’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Kenya Compare Limited.


The service


We provide an independent and online financial products and utilities search engine, designed to save you time and money when it comes to selecting an appropriate product. Not only will we endeavour to find you the most competitive products but also provide you with the information required to make an informed choice on which product best suits your needs. We source products but do not offer advice or make recommendations. We will ask some questions to help source for an ideal product, you will then need to make your own choice about how to proceed.


After completing an application online via our website, you agree that you will receive an initial email from us. This email will confirm you have used our website and that your search results have been saved for you. You cannot opt out of receiving this email.


Your responsibilities


We will provide you with product choices based on the information you have provided to us.


In order to accept a product provided by our service, you will need to link to the underlying service provider’s company website and where applicable, contact them by phone or email.


If you have any doubt whether further information about you, not requested during the service, is required to be disclosed to the service provider or if you think that something shown on the service provider company's website may be incorrect, please contact us or the service provider.


Our liability


We are not responsible to you for:-


(a)          any losses you suffer because the information you put into our website is inaccurate or incomplete; or

(b)          any losses you suffer if the information you put into our website is accurate but the service provider company’s website has not accurately reflected that information because the service provider company’s system is not working adequately; or

(c)           any losses you suffer if you fail to disclose all relevant facts to the service provider; or

(d)          any losses you suffer because you cannot use our website at any time; or

(e)          any losses you suffer through connecting to any linked third party websites or any statements, information, content, products or services that are published on, or may be accessible from, any linked third party website and we do not guarantee that they are free from viruses or anything else that could be infectious or destructive; or

(f)           if our website is unavailable at any time or for any period; or

(g)          any errors or omissions in our website; or

(h)          any losses you may suffer by relying on any commentary or postings on our website; or

(i)            any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it; or

(j)           the privacy policies and practices of other linked third party websites, even if you access them using links from our website; or

(k)          any unauthorised access or loss of personal information that is beyond our control.


Accessing our website


Access to our website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our website without notice (see below). We will not be liable if for any reason our website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of our website, or our entire website.


Other important information


Reliance on information provided


By using this website, you acknowledge that all the product information provided has been sourced from the service providers. Commentary and other materials posted on our website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such product information or materials by any visitor to our website, or by anyone who may be informed of any of its contents.


Intended use


This website contains information on financial services and utilities available in Kenya only. These terms and conditions shall be governed by and interpreted in accordance with the Laws of Kenya.


Links to other websites


We provide links to third party websites as part of our service. We accept no liability for any statements, information, content, products or services that are published on, or may be accessible from, these third party websites. We can also give no guarantee they are free from viruses or anything else that could be infectious or destructive.


Website content


We have taken every step to ensure the information contained and displayed on our website is accurate and up-to-date. However, we can accept no liability for any errors or omissions. We reserve the right to add, amend or delete content from the website at any time.


Commercial use


Please note this website is for non-commercial, personal use only (which means for use by an individual or for a business to source their own products and services). We reserve the right to take legal action against any person or company who uses our website and/or services for commercial use or in any other unauthorised manner. This includes (but is not limited to) breach of copyright, processing multiple price comparisons for other customers or companies, and other companies checking their prices against those presented on this website.




Intellectual Property


We do not purport to own any copyright or other intellectual property rights of the service provider product information/material contained on our site. We are merely providing a forum where all such product information can be accessed at one go. We have obtained the product information from the sources listed here.


Kenya Compare Limited is the owner of and all trademarks, logos, business names, trading names, design rights, database rights, copyright and any other intellectual property rights in our website associated with Their use or misuse by any other person or entity is strictly prohibited.  The website is protected by copyright laws in Kenya. All such rights are reserved save as expressly stated in these terms.


You may not use any of the product information/material without obtaining the written consent of the service providers. We will not be liable for any unauthorised use of the product information/material contained in our website.


No part of the website or any material appearing on the site may be reproduced or stored in or transmitted to any other website.


No material appearing on the site may be disseminated in any form, either electronic or non-electronic, nor included in any retrieval system or service.



Viruses, hacking and other offences


You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.


Any breach if these term may be considered an offence under the Kenya Information and Communications Act, Chapter 411 of the laws of Kenya. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.


We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our website or to your downloading of any material posted on it, or on any website linked to it.




We reserve the right to amend our terms and conditions at any time. The amended terms will be effective from the date they are posted on our website.




These terms are subject to Kenyan law and to the exclusive jurisdiction of the Kenyan courts.


If any provision of these terms and conditions is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of these terms and conditions.




We set ourselves very high standards and look to provide these high standards in everything we do, but we also know there may be occasions when you feel we have not achieved this. In these rare cases we want you to tell us as this is the only way we'll be able to improve our service. You can write, telephone, fax or send an email to us and we will look to resolve the matter as quickly and as fairly as possible.


Kenya Compare Limited

P.O. Box 13673-00800, Nairobi



Our office opening hours are Monday to Friday 9am to 5pm, excluding public holidays.

If your complaint relates to financial product, we will let you know that we have forwarded your complaint to the service provider and will supply you with their contact details. The service provider will then reply to your complaint directly.

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